Message from CDO
Positioning digital transformation (DX) as one of our most important material issues in fulfilling Vision 2030, the Cosmo Energy Group is working to enhance its digital capabilities and promote change management.
Our DX goes beyond improving operational efficiency. It is a fundamental evolution of our business model using data and technology, and is supported by a corresponding transformation in the mindsets and actions of each employee.
Chief Digital Officer (CDO)
at Cosmo Energy Holdings Co., Ltd.
Noriko Rzonca
As such, we have defined the five principles that drive the most important aspects of DX promotion—fostering employee mindset reform and meaningful behavioral change—as "Cosmo’s 5Cs."
Chance
Challenge
Change
Communicate
Commit
Guided by these five principles, we pursue DX as a group-wide initiative that engages all employees. Rather than being led solely by specialized departments, DX depends on each employee taking ownership of their work challenges and proactively applying digital solutions while striving for overall optimization.
To that end, the entire Group is working to develop DX human resources. Through COSMO Data Campus, we offer tailored educational tracks for three types of data professionals—(i) data strategists, (ii) data scientists, and (iii) data engineers—resulting in a total of 1,161 core digital personnel being developed as of the end of December 2025. These core digital personnel drive data collection, visualization, and analysis, contributing to the active promotion of group-wide DX efforts. Under Cosmo’s DX Hub initiative, which brings Group employees’ ideas to fruition, a dedicated DX Taskforce supports employees with their on-site issues, including implementing concrete measures to address them.
In addition, we regularly conduct DX surveys and hold DX Forum events as a means of communicating with all Group employees to identify their needs and ideas, which are then analyzed and reflected in our DX promotion activities. In particular, we actively encourage the use of artificial intelligence (AI), which has begun to yield tangible results. These include increasing safety and equipment operating rates following the digitization of refineries; streamlining vessel schedule development and reducing fuel consumption; improving operational efficiency through more accurate demand forecasting; and shortening response times to inquiries and applications in back-office operations.
In recognition of these efforts, the Company was selected for the first time as one of the DX Stocks 2025, a designation under the Digital Transformation (DX) Stock selection program jointly administered by Japan’s Ministry of Economy, Trade and Industry (METI), the Tokyo Stock Exchange (TSE), and the Information-technology Promotion Agency, Japan (IPA). This recognition demonstrates that our DX initiatives constitute a strategy that directly enhances enterprise value and represents an important milestone in earning trust both inside and outside the Company. Looking ahead, we will proactively embrace change to help build a sustainable society, enhance enterprise value, and firmly establish ourselves as an industry leader in DX.
Cosmo’s Vision House
We are working on enhancing the customer experience and upgrading our operations to transform our business model.
Long-Term Environmental Awareness
With the recent tightening of environmental regulations and the impact of the Fourth Industrial Revolution, demand for renewable energy has been increasing at an accelerating pace. Furthermore, megatrends such as population decline and digitalization are rapidly changing, and the use of data – especially big data, the Internet of Things (IoT), and artificial intelligence (AI) – has become so widespread that it can greatly influence our business growth.
In this changing environment, the Cosmo Energy Group has adopted Oil & New ~Next Stage~ as the slogan of The Seventh Consolidated Medium-Term Management Plan. Under the Plan, we will work to strengthen competitiveness through safe and stable operations and improved profitability in our Oil businesses, while providing new forms of value by transforming our conventional business model through the use of digital technology.
To realize the above, we will accelerate DX of the Cosmo Energy Group as a whole by building data utilization tools and platforms, pursing data-driven management, proactively working with various partners, creating diverse organizations, and fostering a global mindset among employees.
With energy transformation and digitalization associated with efforts to achieve carbon neutrality accelerating, the Cosmo Energy Group must respond to these developments.
Basic Policy: Oil & New ~Next Stage~
Under The Seventh Medium-Term Management Plan, Oil & New ~Next Stage~, we will focus on the following four areas.
DX Vision
We will leverage the capabilities we have built up as an energy supplier using digital technology to increase profitability. As a community enabler, we will also expand our business fields and revenue sources.
DX Activity Cycle
We have established a DX activity cycle designed to maximize the impact of our DX promotion initiatives. By identifying needs and key issues through employee surveys, we expand opportunities for individual skill development and foster employee communities, while working to resolve business challenges through DX.
Performance Indicators
Under the Seventh Medium-Term Management Plan, we have set performance indicators to ensure the steady cultivation of digital talent.
Support system for cultivating digital talent and promoting DX
- Core digital personnel Develop 900 core digital personnel by the end of FY2025
- DX event participation Total 20,000 people per year
- Number of DX Forum events 24 per year
- Number of projects conducted with Cosmo's DX Hub support Total of 60 over three years through the end of FY2025
・Core digital personnel
To cultivate core digital personnel who will lead data utilization efforts among data users in each department, we are rolling out the in-house training program "COSMO Data Campus." These individuals will spearhead data collection, visualization, and analysis, ultimately bolstering the overall digital capabilities of the entire Group.
・DX events
We conduct various types of DX events, such as all-employee surveys to gauge their awareness of our DX efforts, as well as security and governance training programs.
・DX Forum
This information-oriented program seeks to improve the DX literacy of all Cosmo Energy Group employees, sharing information on the latest digital technologies, examples of their successful application, and other insights.
・Cosmo's DX Hub（Former CDO CUP）
This internal program solicits DX ideas from within the Group, with a dedicated DX Taskforce supporting project implementation so that ideas come to fruition within the shortest possible timeframe.
Data Utilization Platform Overview
At the Cosmo Energy Group, we consolidate a wide range of data from across our business domains into an integrated data utilization platform. This platform is leveraged in various business contexts, including marketing, operational efficiency improvement, and service enhancement.
Data stored and processed within the platform is systematically managed through a data catalog, enabling Group employees to securely and efficiently access the data they need. By strengthening data governance while simultaneously promoting data utilization, we have established a framework that supports data-driven decision making.
Promotion Framework / Partnering
In November 2021, the Cosmo Energy Group appointed Ms. Noriko Rzonca as Chief Digital Officer (CDO; currently Senior Executive Officer and CDO) from outside the company to coincide with the establishment of the Corporate DX Strategy Department. The department drives our business model transformation through the improvement of digital capabilities and promotion of change management. It also supports the building of necessary external partnerships and other activities to help promote DX.
Organizational structure for promoting DX
Cosmo Energy Holdings Co., Ltd. has been selected as a 2025 Digital Transformation Stock (DX Stock) by Japan's Ministry of Economy, Trade and Industry (METI), the Tokyo Stock Exchange, and Japan’s Information-Technology Promotion Agency (IPA).
Effective July 1, 2022, Cosmo Energy Holdings Co., Ltd. officially became a DX-Certified Operator (DX-Ready) under the Digital Transformation (DX) Certification system established by Japan’s Ministry of Economy, Trade and Industry (METI).
